What does this setting control?

This setting controls the frequency of alerts generated when backups are missed.

Where do I find this setting?

This setting is available on both vaults and appliances, and is found on the Protected System > Protected System Details page:

How does this setting configuration work?

• The default value for this setting is 0 (zero) hours. This setting indicates that alerts should never be created when a backup is missed. 
• Changing this value to 1 will cause an alert to be generated if a backup has been missed, and no successful backup has completed in at least 1 hour.
• Increasing the value of this setting will suppress alert generation for missed backups by the specified number of hours. For example, if this setting is set to 3 hours, and a backup is missed on the first hour, then fails on the second hour but succeeds on the third hour, no alert will be raised.

NOTES:

• Successful and Failed backup alerts will always be generated immediately after a successful or failed backup job completes.
• In order for this setting to control alert generation for both email alerting and ConnectWise ticket creation, you must first enable both email alerting and ConnectWise ticketing.

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