Overview
x360Sync supports Web Distributed Authoring and Versioning (WebDAV), which is an extension of the HTTP protocol. WebDAV is another way for end users to view and edit documents – both personal and through team shares – located in the cloud. Before end users can use WebDAV, private cloud model environments must be configured to support WebDAV connections.
Benefits of using WebDAV include:
- End users do not need to install desktop clients;
- Shared files are not stored locally;
- Folders and files are accessible through the end users’ native explorer (for example, a mapped drive in Windows explorer);
- Authentication through Active Directory login credentials is supported; and
- WebDAV can be enabled for all users of a given organization, or on a user-by-user basis.
Additional Resources
- For information on WebDAV limitations and known issues, please reference the What are WebDAV's Limitations and Known Issues Knowledgebase article.
- For private cloud environments, existing Certificate Authority signed SSL certificates must be modified to allow for WebDAV functionality. For more information, please reference the How Do I Configure the x360Sync Server for WebDAV Support Knowledgebase article.
- For more information on how end users can avoid multiple WebDAV Login prompts, please reference the How Do I Avoid WebDAV Login Prompts Knowledgebase article.
Instructions
To enable WebDAV through the administrative web portal:
- Within the appropriate organization, click the Accounts tab. The Accounts page displays.
- In the Accounts page, find the appropriate user account, and click the Edit button. The Account Settings page displays.
- In the Account Settings page, click the WebDAV Access checkbox.
- Click the Save button when you are finished.
Setting Up WebDAV on Windows 10
- From a Windows Explorer window, right-click This PC and select Map Network Drive.
The Map Network Drive dialog box displays. - In the Map Network Drive dialog box, configure the appropriate drive and folder:
- In the Drive drop-down menu, select your preferred drive letter.
- In the Folder field, enter the URL for your environment:
- For US SaaS environments, enter https://dav.syncedtool.com
- For European SaaS environments, enter https://dav.syncedtool.eu
- For Candadian SaaS environments, enter https://dav.syncedtool.ca
- For private cloud environments, enter your hostname
- Click the Finish button.
- Enter your username and password when prompted and click the OK button.
Note: If you are logging in with an imported Active Directory credential, use the following format: domain \username.
Your personal folders and team shares will now display. You will be able to access the WebDAV folder in My Network Places. - To optimize the WebDAV connection, please reference this Microsoft Support article.
Setting Up WebDAV On Windows 7 workstations:
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From your Start menu, click Computer. The Computer dialog box displays.
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In the Computer dialog box, click the Map Network Drive button. The Map Network Drive dialog box displays.
- In the Map Network Drive dialog box, configuring the appropriate drive and folder:
- In the Drive drop-down menu, select your preferred drive letter.
- In the Folder field, enter the URL for your environment:
- For US SaaS environments, enter https://dav.syncedtool.com
- For European SaaS environments, enter https://dav.syncedtool.eu
- For Candadian SaaS environments, enter https://dav.syncedtool.ca
- For private cloud environments, enter your hostname
- When you are finished, click the Finish button.
- Enter your username and password when prompted and click the OK button.
Note: If logging in with an imported Active Directory credential, use the following format: domain \username.
Your personal folders and team shares will now display. You will be able to access the WebDAV folder in My Network Places. - To optimize the WebDAV connection, please reference this Microsoft Support article.
Setting Up WebDAV On Mac OS Workstations
- In Finder, click the Go menu and select Connect to Server. The Connect to Server window displays.
- In the Connect to Server window, enter the appropriate URL:
- For US SaaS environments, enter https://dav.syncedtool.com
- For European SaaS environments, enter https://dav.syncedtool.eu
- For Candadian SaaS environments, enter https://dav.syncedtool.ca
- For private cloud environments, enter your hostname
- When prompted, enter your username and password. Active Directory users must enter credentials as domain\username.
- When you are finished, click the Connect button.
Last Updated: January 2018
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