Backup for Files - How To: Find My CID

Written By Tami Sutcliffe (Super Administrator)

Updated at March 31st, 2021

Description

Various configuration and documentation refer to a "CID" or "Customer ID".  This CID is one of the ID numbers available by reference in the Web Portal when reviewing the Account Center or Account List.

Instructions

  1. Log into the Web Portal
  2. Using the Account Center, find the account in question and look for the "Cust. ID" column
  3. Using the Account List, find the account in question and look for the CID column.

NOTE: To search for a CID, perform a search structured similar to the following example: 

  • cid=26254

For more information on using the Web Portal please visit our Partner Center and review the video "Overview of the Web Portal".