System-State-Backup is too small (less than 200 MB) and is probably invalid
1. Navigate to the system state folder and delete everything in there.
2. Open the software and under System Status and right click "Backup Now"
This will force a fresh backup of the system state and will usually resolve this issue.
NOTE: If it comes back with a error message saying -3 or -4 then use the KB below to resolve: