Instructions to integrate Autotask with Axcient BDR for Acronis [PDF] |
- Prepare Autotask accounts for service tickets from Axcient
- Enter Autotask API credentials for ticketing
- Add Autotask accounts to the Axcient Customer map
- Enable notifications for Axcient service tickets in Autotask.
- Customize a variety of service ticket labels
Please direct additional questions to your Account Manager.
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