[INDEX] ShadowProtect

This Solution Guide will walk you step-by-step through the process of implementing your customer’s StorageCraft ShadowProtect software with Axcient  BDR for ShadowProtect’s cloud services.

To complete implementation for your customer, you will:

• Assess the backup requirements of your customer.
• Provision Axcient accounts for computers that will be backing up data remotely.
• Install ShadowProtect on those computers requiring volume-level backups.
• Prepare and configure ShadowProtect to perform volume backups of OS and critical server applications.

This Solution Guide will also briefly discuss how to

• Add managed computers to the ShadowProtect console
• Connect and manage computers once they are on the ShadowProtect console
• Create a new backup job
• Configure ShadowProtect ImageManager
• Monitor ShadowProtect images using Axcient’s Online Backup Manager
• Monitor customer activity using reporting and notification email
• Restore, migrate, or virtualize servers
• Restore individual files
• Recover from a disaster

Axcient Partners who activated Axcient ShadowProtect MSP licenses prior to June 1, 2016:     

If you prefer to backup ShadowProtect images using the legacy Online Backup Manager, please review the BDR for ShadowProtect User Guide for more information.

• Axcient no longer facilitates purchases of StorageCraft (SPX or ShadowProtect) licenses
• Axcient no longer provides bundled services that include the cost of the local licensing for StorageCraft products.
• If you have additional questions, please contact us at Support.