How do I sign in to my Axcient Knowledgebase account?

• How do I subscribe and follow Axcient Knowledgebase content?

In order to follow content in the Axcient Knowledgebase , you'll need to sign in to your Knowledgebase account.

This is easy because we offer a variety of different ways to sign in:

• You can sign in with an existing Twitter, Facebook, Google or Microsoft account
• You can sign in using your email and password from a previous, existing Knowledgebase account. (Click Forgot my password if you need help retrieving your existing password.)
• You can submit a request to add a new Knowledgebase account, which will give you new credentials

For example, to sign in to the Knowledgebase with an existing Twitter, Facebook, Google or Microsoft account, (1) click Sign in on the upper right corner of any page and then (2) click the appropriate selection and continue.

Alternatively, if you would like to sign in to the Knowledgebase with an existing account but you have forgotten your password, please enter the email for the existing account and then click Forgot my password under Sign In.

Optionally, if you wish to create a new email account, please submit an support request for a new Knowledgebase account to be added.

You can do this in two ways: 

1. Open a support request at https://partner.axcient.com and ask for a new Knowledgebase account to be added.
2. Contact support@axcient.com and request a new account be created in our Knowledgebase.

Please include the following in your request: 

• Name
• Email
• Company Name
• Contact Number
• Description of what needs to be done

You will be notified via email when your new Knowledgebase account has been created. Upon receiving your new credentials, you will need to log in and reset your Knowledgebase password in order to activate your new account and begin subscribing to content.

Note: Your Knowledgebase account uses a unique set of credentials. Your x360Portal login is not used for Knowledgebase access.

• How do I subscribe and follow Axcient Knowledgebase content?