Whenever we click on the Details on the Protected System if it gives some Datatables Warning.
Identify from the both the mentioned PopUp Error Message and apply the fix.
1st Popup Error Message:- Datatables warning (table id = 'psdTable'): Requested unknown parameter 'Used' from the Data Source from Row 4
Prevent this page from creating additional dialogs
Error Means that Used columns of the snapshots list is missing.
Solution:- Login into the Appliance through root User and perform below commands:-
#cd /var/pkgMgr/flags/postInstall
#ls
Check if there a "snapshot_used" file exists.
Those files are used to indicate the update manager that a portion of the update process has already been run.
#rm snapshot_used
#cd /var/pkgMgr/scripts/postInstall
#./055-snapshotUsed.sh
You should see something like:
Snapshots type patch running...
Done.
Please check issue has been resolved now.
2nd Popup Error Message:- Datatables warning (table id = 'psdTable'): Requested unknown parameter 'type' from the Data Source from Row 4
Prevent this page from creating additional dialogs
Error Means that Type columns of the snapshots list is missing.
Solution:- Login into the Appliance through root User and perform below commands:-
Note: - Please ask him if whether he has taken any full backup besides the initial one, if no then please procceed, else contact us.
#cd /var/pkgMgr/flags/postInstall
#ls
Check if there a "snapshot_type" file exists.
Those files are used to indicate the update manager that a portion of the update process has already been run.
#rm snapshot_type
#cd /var/pkgMgr/scripts/postInstall
#./056-snapshotType.sh
You should see something like:
Snapshots type patch running...
Done.
Please check issue has been resolved now.
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