Replibit - Service Advisory - February 2019

Notice to Axcient Replibit Partners Using ConnectWise Integration

1. ConnectWise will be releasing version 2019.2 on February 6, 2019.

Version 2019.2 of ConnectWise contains breaking changes in their integration API and requires all Axcient Replibit partners to be on this latest version to avoid service interruption. 

2. Notice to all Axcient Replibit Partners:  Please ensure that all Axcient Replibit appliances and vaults configured for integration with ConnectWise have been updated to at least Axcient Replibit 8.1.0.  

Note: After Feb 6^th, Axcient Replibit devices running Replibit versions older than 8.1.0 will not be able to communicate with ConnectWise.

Axcient Replibit 8.1.2 is the latest general release version and all devices should be running this release at this time. (Note: Axcient Replibit 8.2.0 is currently undergoing staggered release to partners and will be fully released within weeks). If your devices have not yet updated to Axcient Replibit 8.1.2 or newer, please ensure that Automatic Updates is enabled, or perform a manual update of your devices. For assistance with devices that will not update, open a Support ticket or call 720-204-4500.  

3. Replibit Support for ConnectWise ‘Basic’ and 'Standard' Editions

ConnectWise now offers two versions: Standard and Basic

• ConnectWise Standard Edition is fully supported by Replibit’s Billing Integration features. 
• ConnectWise Basic Edition provides many of the same features as the Standard edition, but some functionality is not included.  Basic edition has no support for Agreements and Additions, so Replibit’s Billing Integration features are not available to partners using ConnectWise Basic edition.