NOTE: MFA is required in the x360 Portal after 10.31.20 |
Step-by-step instructions to enable Anchor's multi-factor authentication are here:
Anchor's multi-factor authentication (called Two-Step Authentication) applies to:
- The web portal, where the user is prompted to enter an authentication code when logging into the web portal.
- The desktop client, where the user is prompted to enter an authentication code when registering the desktop client. Note: End users need to configure two-step authentication settings before installing the desktop client. End users will only be prompted to enter an authentication code if they have already configured their two-step authentication preferences.
- The Outlook add-in, where the user is prompted to enter an authentication code when registering the Outlook add-in, when opening a new Outlook session, or when changing credentials.
- A mobile device, where the user is prompted to enter an authentication code when accessing a mobile app for the first time. The user will also be asked to configure a pass code (also called a PIN if you are using an Android device) when accessing mobile apps at subsequent sessions. Configuring a pass code is required if two-step authentication was configured as an organization policy; it is optional if two-step authentication was configured as a user policy.
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