Problem: Fusion replication jobs are failing because the latest version of VMware Tools is not installed on the VM.
Cause: VMware Tools is required for the AVM to take quiesced snapshots of the guest OS. Without the latest VMware Tools, the AVM will be unable to successfully replicate the VM.
Solution: Take the following steps to install the latest version of VMware Tools:
1. Right-click the VM.
2. Expand the Guest option.
3. Click the Install/Upgrade VM Tools option.
4. Select the Tools Upgrade option desired and click OK.
Axcient recommends selecting the Automatic Tools Upgrade option.
5. The user must now open the VM console, and complete the VMware Tools install or upgrade using the VMware Tools wizard.
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