Problem: A user sees the a mailbox could not be matched error when using the Export into original Exchange mailbox button in the Axcient DirectRestore application.
This issue is typically seen when operating in DirectRestore’s Standard Mode:
Cause: This is error typically occurs when the current logged-in user is not part of the domain of the target Exchange Server.
Solution: In order to resolve this issue, log into a user account in the Active Directory domain of the target Exchange server. Then run the Axcient DirectRestore application.
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