Problem: The user sees the following error after a replication job fails:
Type of alert: Backup FAILED Alert message: [For corrective actions www.axcient.com/log-actions]<http://www.axcient.com/log-actions]> Backup 'Backup Job' on 192.168.1.1 Failed --- Error - fuse: bad mount point `/uptiva/mounts/#/#/f$': No such file or directory main.c(smbcfs_main):866 ERROR: fuse_parse_cmdline Unable to mount //172.16.0.226/f$ on remote host. Unable to mount //172.16.0.226/f$ on remote host. Errors occurred preparing the client machine for impending backup. Errors occurred during task execution.
Cause: This failure occurs when a previous mount point is left behind after a job runs. This happens for various reasons (such as unexpected server shutdown, conflict with other jobs, etc.) and can be cleared by executing the following procedures.
Solution: Do the following to resolve the issue:
1. Reboot the Axcient appliance.
2. If rebooting the Axcient appliance does not resolve the issue, contact Axcient Support to manually unmount the bad point.