July 21, 2020
- Sort cases by four types: All, Technical, Billing or Services
- Display Active or Closed cases.
- Search by subject. (Case ID search is inactive.)
- Identify the case source by the first letter of the case ID: [Z = Zendesk] or [S = SalesForce]
Request Details page
- More case information displayed
- Link to ClickTools survey (for some products)
- Request Closure button added.
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