Direct-to-Cloud (D2C) endpoint billing

Billing rates vary for Direct-to-Cloud endpoints, based on whether the system is a workstation or server, and whether the endpoint is located on an Axcient-hosted vault or on a self-hosted vault. 

• Direct-to-Cloud endpoints come bundled with unlimited cloud storage. 
• Direct to-Cloud endpoints do not contribute to your storage pool allotment and they do not incur billing overages for storage consumption.

Important Note:  DO NOT ASSIGN LICENSES IN THE LICENSE PORTAL for Direct-to-Cloud endpoints.  Assigning licensing for Direct-to-Cloud devices will result in double billing.

For a complete discussion of all x360Recover billing options, please see the x360Recover - Billing overview.

Deprovision Direct-to-Cloud (D2C) endpoints

Direct-to-Cloud is billed strictly on a per-usage basis. 

To deprovision a Direct-to-Cloud endpoint and remove it from billing, perform the following steps:

1. From the protected system, uninstall the agent.

• Open Control Panel -> Programs and Features on the protected system
• Locate the agent and select to uninstall

2. From the vault, delete the protected system

• Login to the vault and navigate to the Protected Systems page from the left menu
• Search or browse the list to locate the endpoint to be removed
• Click the trashcan icon on the right side and confirm that you wish to delete this endpoint
• Verify that the protected system has been removed from the list

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