Kurt Koenig
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Activity overview
Latest activity by Kurt Koenig-
Kurt Koenig created an article,
x360Recover - SQL log files not truncating
Problem When running SQL 2005+ inside a guest VM, the Microsoft SQL transaction logs are not being truncated after an x360Recover backup succeeds. Cause Since x360Recover uses Microsoft Shadow Cop...
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Kurt Koenig created an article,
x360Recover - How to turn on Remote Assist
x360Recover Remote Assist allows a x360Recover technician to access your appliance through a secure SSH connection to assist with troubleshooting and resolution of certain problems. To Turn on the ...
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Kurt Koenig created an article,
x360Recover - Restore the Dell Optiplex
If directed by x360Recover to restore the Dell Optiplex, please follow the procedures below: 1. Log in into the appliance. 2. Choose the snapshot you want to recover from, and mount as iSCSI in te...
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Kurt Koenig created an article,
x360Recover - VSS Troubleshooting Guide
Overview x360Recover uses the 'volume shadow copy' (VSS) technology built in to Windows to safely perform backups of open files. VSS provides the functionality to take a snapshot of a volume, allow...
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Kurt Koenig created an article,
x360Recover -Virtualized Hyper-V server fails to boot with blue screen about winhv.sys
When virtualizing a protected system, the Hyper-V server role can cause a blue screen to occur regarding winhv.sys. This happens because the Hyper-V server role is unable to start inside a virtual...
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Kurt Koenig created an article,
x360Recover - Scheduled backups are not running but there is no error
When backups stop running, and there is no error showing in the backups, it is probably because the storage pool is degraded. Go to Appliance > Manage Storage If you see that the storage status is...
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Kurt Koenig created an article,
x360Recover - Replicated size is larger than snapshot size
Issue: When looking at the snapshot through the protect system details page, the snapshot appears much smaller than the replication job size for that snapshot Cause: The Snapshot size in the protec...
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Kurt Koenig created an article,
x360Recover- Data transmission has lost the server connection
The analysis tool is usually needed for this issue. This problem is often due to a network or resource bottleneck somewhere, and the analysis tool will help to identify this. Link to download th...
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Kurt Koenig created an article,
x360Recover- Hung replication
If the replication is hung, the first thing to do is to restart the appliance. Log into the appliance > settings > shut down and reboot. Allow it to reboot. Give it about an hour for replication t...
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Kurt Koenig created an article,
x360Recover -Vaultransferclient running, but. nothing transferred
Description Vaultransferclient running, but nothing transferred. DPI-SSL Client. What to do when "Common Name Exclusions" is not working or we cannot browse some websites. Normally this issue is ...